The toss and go packets were so poorly packaged from the shipper that I got dye all over myself, my clothes and even my car even before I opened the FED Ex Mylar packaging. I bought the packets rather than the liquid because the shipping costs were significantly lower. I called Memphis Twine immediately and explained the situation and he sure could hear my frustration. He was so disappointed and embarrassed in this packaging mess. He generously gave me a full refund and sent me a gallon of the liquid pond dye at no charge. I was very satisfied with the caring customer service and resolution of my unfortunate incident. I honestly did not touch the package again except to put it in a double plastic trash bag so I have no idea how the powder works!

the item was received as we ordered and we would buy from you again Thank you Paul